Although our support plans are not required in order to receive tech support services through Blue Marble, the benefits are invaluable. Blue Marble Support Plans are designed to protect our customers from infections, failures, performance problems, data loss, and configuration issues through regular monthly maintenance tasks performed by our experienced staff of PC support technicians.
Please select the Tech Support Plan membership option below that best fits your needs. If you would like any further information or to discuss which option is right for you, please visit the Contact page.
What’s in our Monthly Maintenance Plan?
|Clear Browser Caches||Remove Unwanted Extensions||Check Browser Plugins|
|Remove Unwanted PC/Mac Apps||Remove Incompatible Apps||Update Existing Apps|
|Clear Windows Temp and Junk||Update and Verify Security||Check Firewall Settings|
|Verify Windows Updates||Manually Install Updates||Force Windows Updates|
|Kill Unwanted Popups||Remove Annoying Notifications||Defrag or Optimize Drive|
|Improve Performance||Adjust Settings when Needed||Be Your Help Desk!|
Yup, you get all that.
By the way –
Our clients are not required to sign up for a Support Membership. Our plans are not required for Blue Marble clients.
We still provide as-needed repairs for many of our home and business clients with minimal needs.However, for non-subscription clients, all phone and email support incidents include a $29 minimum charge.
Also, any necessary support or repairs requiring remote access includes a $49 minimum rate.
Onsite and remote support and repairs and maintenance are invoiced at $125 for the first hour and $95 per hour after that.