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And…. still no Comcast Internet.

Still no Comcast Internet access at the Kennel or house. The fourth tech in 10 days has now come out and supposedly the ticket has been escalated to “Maintenance”, whatever that means, but I have heard nothing at all since. The tech verified that the issue is not in my house. He did re-provision my modem (which is the third modem that’s been installed) Monday afternoon and my connection did come up, but it went back down again after…


Comcast Internet and Non-Existent Customer Service

5 months now. 5 months without a reliable internet connection. The amazing thing is that I’m paying almost $300 a month for Internet access, TV, and a home phone we don’t even use any more. I keep thinking I should hook a phone back up but I just never get around to it. 5 months since my Comcast connection was something I could count on. And now, in the last month it’s become even less reliable. It’s worse than…